Humanitarian Case Management

Camp & Relocation Management

Field-oriented case-management applications for people, assistance and relocation workflows, built for high-volume humanitarian operations.

The operational idea

Start with the problem, not the product.

SRV software projects are designed around specific working processes, with technology used to remove repetitive steps and make information easier to control.

Humanitarian operations need reliable case information under difficult field conditions.

Teams may need to register people, record assistance, attach documents, link family or related cases, search large datasets and exchange information between field locations and central teams — often while connectivity and working conditions vary.

Simple operational databases designed around the field workflow.

SRV developed dedicated applications for camp daily-diary and relocation-management workflows, including deployments associated with I.O.M. operations. The tools focus on structured person records, assistance/case information, flexible searches, imports and reporting without relying on complex user interfaces.

Solution areas

Built as focused modules.

Each area addresses a specific operational workflow while keeping the overall experience consistent and practical.

Module

Camp Daily Diary

Manage people, assistance and operational daily-diary information, attach files, link related people and search across multiple assistance and demographic criteria.

  • Person and assistance records
  • Attachments and linked cases
  • Multi-criteria search and Excel export
Module

Relocation Management

Manage relocation case data, import structured Excel files, maintain categories and search or update people based on operational criteria.

  • People and relocation case records
  • Excel import workflows
  • Browse, search and controlled mass updates
Capabilities

What the solution can do.

A concise view of the functions and design principles that make this application useful in day-to-day work.

01

Person-centered records

Maintain core person information with configurable operational categories.

02

Assistance tracking

Record and search assistance information by type, referral and other field criteria.

03

Attachments

Associate supporting files with the relevant person or case record.

04

Linked cases

Link related people or family/case records where the workflow requires it.

05

Powerful browse/search

Search by partial names and multiple demographic, assistance or case criteria.

06

Excel import/export

Import large structured datasets and copy search/category results to Excel for further work.

How it works

A workflow people can understand.

The exact configuration can be adapted, but the core process remains intentionally straightforward.

Step 01

Register / import

Create person records manually or import structured field data where appropriate.

Step 02

Update case

Record assistance, relocation, status, referrals, documents and operational details.

Step 03

Search

Use multi-criteria browse forms to locate individuals, groups or assistance patterns.

Step 04

Coordinate

Export, report or update data to support field and central operational teams.

Typical users
Humanitarian organizationsMigration-support teamsCamp operationsRelocation programmesField coordination teams
Any new deployment should be designed around current data-protection, safeguarding, access-control and retention requirements because these workflows can involve highly sensitive personal information.
Talk to SRV Applications

Would this fit your workflow?

Tell us what you are trying to automate, protect or simplify. We can discuss the product as it exists today and what may need to be adapted for your environment.